Code of Conduct

Code of Conduct

PRINCIPLES
This policy outlines the principles governing acceptable behaviour to safeguard the health, safety, and welfare of employable staff, clients, and visitors. Unacceptable behaviour includes any actions that disrupt the fundamental goals and processes of the Trust or disregard the health, safety, and rights of staff, visitors, or members of the community.

GENERAL
While accessing employable premises and services, clients and visitors must adhere to the following guidelines:
•    Show respect for others.
•    Refrain from verbal, physical, or psychological abuse or intimidation.
•    Respect others' property.
•    Abstain from smoking.
•    Avoid the consumption of drugs or alcohol on the premises (except for special events where alcohol may be served).
•    Do not carry prohibited or dangerous articles/weapons.
•    Follow all reasonable instructions provided by employable staff members or Trustees.

HEALTH AND SAFETY
Clients and visitors must comply with lawful directions given by employable staff members in accordance with Workplace Health & Safety Legislation or employable's Policies & Procedures.

FAILURE TO KEEP APPOINTMENTS
employable retains the right to restrict service access to clients and visitors who regularly fail to notify employable of missed appointments or do not respond to correspondence. Clients must notify employable if they cannot attend an appointment via phone call, text, or email. By enrolling in the service, clients agree to attend all scheduled appointments and take responsibility for maintaining weekly contact with employable, unless mutually agreed otherwise.

CONSEQUENCES OF BREACHING THE CODE OF BEHAVIOUR
In cases where employable staff believes there has been a breach of the code of behaviour:
•    The client/visitor will be immediately asked to cease their unacceptable behaviour, and appropriate referral/support agencies will be notified.
•    If the client/visitor refuses, the staff member may:
•    Terminate the phone call;
•    Instruct the client/visitor to leave the premises;
•    Contact the employable Manager for further instructions.